2020 Cadillac CT5 problems: recalls, complaints and whether this is a year to avoid
The 2020 Cadillac CT5 has 39 owner complaints on record with NHTSA, which ranks it 1 of 2 Cadillac CT5 model years by complaint volume. That is the highest of any year in the run — the 2021 car has 29. 4 recall entries cover this year.
Which recalls cover the 2020?
Air Bags
The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Free remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021.
Service Brakes
Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the…
Free remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020.
Exterior Lighting
The daytime running lights (DRLs) may not deactivate…
Free remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023.
Take the campaign number to any franchised Cadillac dealer. Recall repairs are free with no mileage or ownership limit, and they follow the car rather than the owner, so a used 2020 with an unrepaired campaign is a free repair you can claim. How recalls work.
Recall text is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice and affected VIN ranges.
What do owners report on the Cadillac CT5?
Across every Cadillac CT5 year, not the 2020 alone — NHTSA does not split component totals by model year.
- Power Train — 19 reports
- Electrical System — 18 reports
- Structure — 9 reports
- Unknown or Other — 8 reports
Which other Cadillac CT5 years should you compare?
2021 Cadillac CT5 → · All Cadillac CT5 years
If you are deciding between years, the Cadillac CT5 page carries the full run with the component breakdown. Before money changes hands, run the VIN for open recalls and read the inspection checklist — ten minutes in the seller’s driveway finds most of what matters.
Check a 2020 before you commit
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