2011 Ford Fusion problems: recalls, complaints and whether this is a year to avoid

The 2011 Ford Fusion has 2,787 owner complaints on record with NHTSA, which ranks it 1 of 9 Ford Fusion model years by complaint volume. That is the highest of any year in the run — the 2020 car has 183. 9 recall entries cover this year.

Is 2011 a good year for the Ford Fusion?

The spread across this nameplate is wide: the 2011 draws 15 times the complaints of the 2020. On a run like that the model year you buy matters more than the badge, and 2011 sits near the top of it.

Model yearOwner complaintsRecall entries
20201833
20184422
20171,1104
20161,71413
20151,06213
20141,42919
20131,95619
20122,6166
2011 ← this page2,7879

Older years have been on the road longer and collect more complaints for that reason alone, and a year that sold in higher volume collects more while being no worse.

This retrieval holds 9 of the nameplate’s model years. 2019 is absent, which means no records came back for it — not that it was clean. The ranking above is among the years shown.

The 2011 accounts for 21% of every complaint filed against the Ford Fusion in this retrieval, which works out to 185.8 complaints per year on the road across the 15 years since it was sold new — the figure to compare against other years, because it removes the advantage a newer car gets simply from having had less time to accumulate reports.

Which recalls cover the 2011?

Air Bags 2011–2012 · 19V001000

Regional recall — covers vehicles sold or ever registered in 10 states and territories.

Free remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.

Air Bags 2011 · 16V384000

Free remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.

Steering 2011–2012 · 15V340000

Free remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC).

Take the campaign number to any franchised Ford dealer. Recall repairs are free with no mileage or ownership limit, and they follow the car rather than the owner, so a used 2011 with an unrepaired campaign is a free repair you can claim. How recalls work.

Recall text is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice and affected VIN ranges.

What do owners report on the Ford Fusion?

Across every Ford Fusion year, not the 2011 alone — NHTSA does not split component totals by model year.

  • Steering — 4,145 reports
  • Power Train — 1,791 reports
  • Engine — 1,498 reports
  • Air Bags — 918 reports

If your 2011 is doing something now, these are the guides for that system — each opens with whether it is safe to keep driving:

Which other Ford Fusion years should you compare?

2012 Ford Fusion → · All Ford Fusion years

If you are deciding between years, the table above is the short answer and the Ford Fusion page carries the full run with the component breakdown. Before money changes hands, run the VIN for open recalls and read the inspection checklist — ten minutes in the seller’s driveway finds most of what matters.

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Check a 2011 before you commit

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