2016 Ram ProMaster problems: recalls, complaints and whether this is a year to avoid
The 2016 Ram ProMaster has 70 owner complaints on record with NHTSA, which ranks it 4 of 6 Ram ProMaster model years by complaint volume. The worst year is 2021 (111); the cleanest is 2024 (12). 15 recall entries cover this year.
Is 2016 a good year for the Ram ProMaster?
The spread across this nameplate is wide: the 2021 draws 9 times the complaints of the 2024. On a run like that the model year you buy matters more than the badge, and 2016 sits in the middle of it.
| Model year | Owner complaints | Recall entries |
|---|---|---|
| 2024 | 12 | 6 |
| 2023 | 92 | 6 |
| 2021 | 111 | 8 |
| 2018 | 38 | 10 |
| 2017 | not retrieved | 10 |
| 2016 ← this page | 70 | 15 |
| 2014 | 71 | 13 |
Older years have been on the road longer and collect more complaints for that reason alone, and a year that sold in higher volume collects more while being no worse.
This retrieval holds 7 of the nameplate’s model years. 2015, 2019, 2020, 2022 are absent, which means no records came back for them — not that they were clean. The ranking above is among the years shown.
The 2016 accounts for 18% of every complaint filed against the Ram ProMaster in this retrieval, which works out to 7.0 complaints per year on the road across the 10 years since it was sold new — the figure to compare against other years, because it removes the advantage a newer car gets simply from having had less time to accumulate reports.
Complaint volume is broadly flat against the 2014 (1.0×), so on this measure the two years are interchangeable and the choice between them comes down to condition and price rather than the model year.
Which recalls cover the 2016?
Power Train
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the…
Free remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636.
Power Train
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever…
Free remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191.
Equipment
The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Free remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.
Take the campaign number to any franchised Ram dealer. Recall repairs are free with no mileage or ownership limit, and they follow the car rather than the owner, so a used 2016 with an unrepaired campaign is a free repair you can claim. How recalls work.
Recall text is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice and affected VIN ranges.
What do owners report on the Ram ProMaster?
Across every Ram ProMaster year, not the 2016 alone — NHTSA does not split component totals by model year.
- Electrical System — 71 reports
- Steering — 50 reports
- Power Train — 49 reports
- Unknown or Other — 31 reports
If your 2016 is doing something now, these are the guides for that system — each opens with whether it is safe to keep driving:
Which other Ram ProMaster years should you compare?
← 2014 Ram ProMaster · 2018 Ram ProMaster → · All Ram ProMaster years
If you are deciding between years, the table above is the short answer and the Ram ProMaster page carries the full run with the component breakdown. Before money changes hands, run the VIN for open recalls and read the inspection checklist — ten minutes in the seller’s driveway finds most of what matters.
Check a 2016 before you commit
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