2011 Toyota Highlander problems: recalls, complaints and whether this is a year to avoid
The 2011 Toyota Highlander has 186 owner complaints on record with NHTSA, which ranks it 7 of 9 Toyota Highlander model years by complaint volume. The worst year is 2020 (319); the cleanest is 2024 (42). 5 recall entries cover this year.
Is 2011 a good year for the Toyota Highlander?
The spread across this nameplate is wide: the 2020 draws 8 times the complaints of the 2024. On a run like that the model year you buy matters more than the badge, and 2011 sits near the bottom of it.
| Model year | Owner complaints | Recall entries |
|---|---|---|
| 2024 | 42 | 7 |
| 2022 | 259 | 5 |
| 2020 | 319 | 4 |
| 2015 | 192 | 2 |
| 2014 | 136 | 5 |
| 2013 | 212 | 3 |
| 2012 | 191 | 2 |
| 2011 ← this page | 186 | 5 |
| 2010 | 238 | 10 |
Older years have been on the road longer and collect more complaints for that reason alone, and a year that sold in higher volume collects more while being no worse.
This retrieval holds 9 of the nameplate’s model years. 2016, 2017, 2018, 2019, 2021, 2023 are absent, which means no records came back for them — not that they were clean. The ranking above is among the years shown.
The 2011 accounts for 10% of every complaint filed against the Toyota Highlander in this retrieval, which works out to 12.4 complaints per year on the road across the 15 years since it was sold new — the figure to compare against other years, because it removes the advantage a newer car gets simply from having had less time to accumulate reports.
Complaint volume is broadly flat against the 2010 (0.8×), so on this measure the two years are interchangeable and the choice between them comes down to condition and price rather than the model year.
Which recalls cover the 2011?
Seats
Free remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge.
Seats
Free remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016.
Visibility
Free remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge.
Take the campaign number to any franchised Toyota dealer. Recall repairs are free with no mileage or ownership limit, and they follow the car rather than the owner, so a used 2011 with an unrepaired campaign is a free repair you can claim. How recalls work.
Recall text is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice and affected VIN ranges.
What do owners report on the Toyota Highlander?
Across every Toyota Highlander year, not the 2011 alone — NHTSA does not split component totals by model year.
- Electrical System — 239 reports
- Power Train — 233 reports
- Steering — 185 reports
- Unknown or Other — 184 reports
If your 2011 is doing something now, these are the guides for that system — each opens with whether it is safe to keep driving:
Which other Toyota Highlander years should you compare?
← 2010 Toyota Highlander · 2012 Toyota Highlander → · All Toyota Highlander years
If you are deciding between years, the table above is the short answer and the Toyota Highlander page carries the full run with the component breakdown. Before money changes hands, run the VIN for open recalls and read the inspection checklist — ten minutes in the seller’s driveway finds most of what matters.
Check a 2011 before you commit
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