2012 Ram 2500 problems: recalls, complaints and whether this is a year to avoid
The 2012 Ram 2500 has 283 owner complaints on record with NHTSA, which ranks it 2 of 4 Ram 2500 model years by complaint volume. The worst year is 2011 (298); the cleanest is 2020 (162). 5 recall entries cover this year.
Is 2012 a good year for the Ram 2500?
Complaint volume is fairly even across this nameplate, so the model year is a weaker signal here than it is on many cars. Read the components below rather than the totals.
| Model year | Owner complaints | Recall entries |
|---|---|---|
| 2020 | 162 | 10 |
| 2015 | 214 | 15 |
| 2012 ← this page | 283 | 5 |
| 2011 | 298 | 4 |
Older years have been on the road longer and collect more complaints for that reason alone, and a year that sold in higher volume collects more while being no worse.
This retrieval holds 4 of the nameplate’s model years. 2013, 2014, 2016, 2017, 2018, 2019 are absent, which means no records came back for them — not that they were clean. The ranking above is among the years shown.
The 2012 accounts for 30% of every complaint filed against the Ram 2500 in this retrieval, which works out to 20.2 complaints per year on the road across the 14 years since it was sold new — the figure to compare against other years, because it removes the advantage a newer car gets simply from having had less time to accumulate reports.
Complaint volume is broadly flat against the 2011 (0.9×), so on this measure the two years are interchangeable and the choice between them comes down to condition and price rather than the model year.
Which recalls cover the 2012?
Power Train
Free remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018.
Air Bags
The affected vehicles have a steering wheel wiring harness that may…
Free remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends.
Equipment
These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Free remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Take the campaign number to any franchised Ram dealer. Recall repairs are free with no mileage or ownership limit, and they follow the car rather than the owner, so a used 2012 with an unrepaired campaign is a free repair you can claim. How recalls work.
Recall text is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice and affected VIN ranges.
What do owners report on the Ram 2500?
Across every Ram 2500 year, not the 2012 alone — NHTSA does not split component totals by model year.
- Steering — 372 reports
- Electrical System — 108 reports
- Power Train — 96 reports
- Engine — 83 reports
If your 2012 is doing something now, these are the guides for that system — each opens with whether it is safe to keep driving:
Which other Ram 2500 years should you compare?
← 2011 Ram 2500 · 2015 Ram 2500 → · All Ram 2500 years
If you are deciding between years, the table above is the short answer and the Ram 2500 page carries the full run with the component breakdown. Before money changes hands, run the VIN for open recalls and read the inspection checklist — ten minutes in the seller’s driveway finds most of what matters.
Check a 2012 before you commit
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