Ram 2500 problems: recalls, complaints and what they cost
Pick a model year below for the Ram 2500's open safety recalls and the components owners complain about most — then, for each of those, whether it is safe to keep driving and what the repair should cost.
Choose a year to load recalls and complaints.
What goes wrong with the Ram 2500?
Across 4 model years sampled between 2011 and 2020, NHTSA records 34 recall entries — one campaign counts once for each model year it covers, so the number of distinct campaigns is lower — and 957 owner complaints for the Ram 2500. Counts track how many were sold as much as how good the vehicle is, so the useful signal is which components the complaints cluster on and which years stand out against the rest of the run.
Where complaints concentrate
| Component | Owner complaints | Share |
|---|---|---|
| Steering | 372 | 39% |
| Electrical System | 108 | 11% |
| Power Train | 96 | 10% |
| Engine | 83 | 9% |
| Unknown or Other | 38 | 4% |
| Fuel/Propulsion System | 37 | 4% |
Steering draws the most reports on this nameplate. That is a starting point rather than a verdict — a component can dominate because it genuinely fails or simply because it is the part owners notice. Match it against what your own vehicle is doing before spending anything.
By model year
| Year | Recall entries | Complaints |
|---|---|---|
| 2020 | 10 | 162 |
| 2015 | 15 | 214 |
| 2012 | 5 | 283 |
| 2011 | 4 | 298 |
Model years 2013, 2014, 2016, 2017, 2018, 2019 are not in this retrieval, which means no records were returned for them — not that there were none. Use the year selector above to query those years live.
Older years accumulate more complaints simply by being on the road longer, so compare a year against its neighbours rather than against the newest one.
Recent safety recalls
Power Train
Free remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018.
Steering
Free remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary.
Steering
Free remedy: Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free Of charge.
Air Bags
The affected vehicles have a steering wheel wiring harness that may…
Free remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends.
Recall repairs are free with no mileage or ownership limit. Take the campaign number to any franchised dealer. How recalls work.
Recall text above is abridged from the NHTSA record. Search the campaign number at nhtsa.gov/recalls for the full notice, affected VIN ranges and dealer instructions.
Source: NHTSA (US Department of Transportation), public domain, retrieved 2026-10-08. Use the year selector above for the current live figures.
How does a sedan or hatchback typically fail?
High-volume sedans and hatchbacks produce the largest complaint counts of any segment, and that is mostly an artefact of how many were sold rather than how good they are. Read concentration, not totals. What genuinely distinguishes the segment is that these cars do a lot of short urban trips, which is the hardest duty cycle there is for oil life, exhaust components and batteries — engines never fully warm, moisture never boils off.
What should I check first?
For a sedan or hatchback, the systems worth ruling out before anything else are short-trip wear: oil condition, battery age, exhaust corrosion. Match what the vehicle is actually doing to the guide below — each one opens with a safety verdict, not a parts list.
- Check engine light steady
- Rough idle or stalling
- Won't start — clicking
- Grinding when braking
- Shaking at highway speed
What is the difference between a recall and a complaint?
A recall is a defect the manufacturer must fix free of charge, forever, with no mileage limit and regardless of how many owners the car has had. A complaint is one owner’s report filed with NHTSA. One complaint is an anecdote; two hundred naming the same component is a pattern, and patterns are what you want before you buy or before you authorise a large repair. Read the complaint list by concentration, never by total — a model that sold three times as many units collects roughly three times as many complaints while being no worse.
What should I check before buying one?
Short-trip history matters more than mileage here. A 90,000-mile highway car is usually in better health than a 45,000-mile one that never got warm. Ask what the commute was, and weight the service records accordingly.
Beyond that, the checks that find expensive problems are the same on any vehicle: see it started from stone cold, look under the oil cap, smell the transmission fluid, and scan it for stored and recently-cleared codes. Our used car inspection checklist walks through each one, and why cars fail explains how systemic defects emerge in the first place.
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Does the Ram 2500 have any open recalls?
Open safety recalls for the Ram 2500 are listed on this page, pulled live from NHTSA's public database. Recall repairs are free with no mileage or ownership limit, so an open campaign is money the manufacturer owes you rather than a repair you pay for. Check by VIN for certainty on one specific vehicle.
What are the most common Ram 2500 problems?
The complaint list on this page groups owner reports by component, which is the useful view: one component dominating the list is a pattern, while complaints spread evenly across many systems usually just means the model sold in volume. For this class of vehicle, short-trip wear: oil condition, battery age, exhaust corrosion are the areas worth checking first.
Is the Ram 2500 expensive to repair?
Cost depends far more on which system fails than on the badge. Each symptom guide linked from this page carries a parts-and-labour range for US independent shops, so you can price the specific fault rather than the car in general.